Donnette, has been simply a joy to work with. She has responded to my every inquiry. I have been a client for 10 months now, and am always pleased when my service is completed. They provide me the same individual each cleaning which goes a long way to satisfy my very picky nature, they know exactly what my expectations are and exceed them all the time. The only reason they are not a 5.0 overall is because 5.0 equals perfection, and no one can be perfect 100% of the time, but they come close.