Initially, I reviewed this company with 5-stars and a glowing review. The first deep clean was extremely good, however the 4 regular cleans that I have received from Tailor Maid since the deep clean have not been very good. On their profile page they offer $100 off a deep clean with only 2 restrictions, limit 1 per person and not valid with other offer. When I tried to use this coupon (while they were already at my house and almost done) I was practically forced to sign a contract with them for 4 more cleanings. I had to sign a form and give them my credit card number on the form. Now that I?ve done the 4 cleans, I can say that I am very disappointed. 2 out of the 4 times that they have been to my house they have broken something (drapes attached to the wall and my water nozzle on my faucet in the kitchen ? cannot use faucet now). And trying to get these items fixed has been a nightmare. I have emailed the owner many times and she never replies or calls. The customer service has been awful. Constantly charging the wrong credit card after being asked not to do that. And regarding the actual cleans ? poor quality. There were a couple of occasions where the floors were not mopped at all (although I?m being charged for it). One toilet, to this day, still has not been cleaned all the way. My garage door (door from house to garage) was left open all day and it heated up the house and allowed flies to invade my home. Now that I am finished with that ridiculous contract I will find a cleaning company that provides a better service.